Privacy Policy
Your privacy matters to us. This policy explains how IronBuild Construction collects, uses, and protects your personal information.
Last updated: December 2024
Effective date: December 1, 2024
Introduction
IronBuild Construction ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
This policy applies to all information we collect through our website, mobile applications, social media channels, email communications, and in-person interactions related to our construction and building services.
By using our services or providing us with your information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services or provide us with your personal information.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, mailing address
- Project Information: Details about your construction project, requirements, timeline, and preferences
- Financial Information: Billing address, payment information (processed securely through third-party payment processors)
- Communication Records: Records of our communications, including emails, phone calls, and messages
- Account Information: Username, password, and security questions for our customer portal
Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages visited, time spent on pages, referral sources, clicks, and navigation patterns
- Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience
- Location Data: General geographic location based on IP address (not precise GPS location)
How We Use Your Information
1
Service Delivery
To provide, maintain, and improve our construction services, respond to your inquiries, and process your requests.
2
Communication
To send you project updates, service notifications, promotional materials, and respond to your customer service requests.
3
Business Operations
For internal business purposes such as data analysis, quality assurance, fraud prevention, and business development.
4
Legal Compliance
To comply with legal obligations, enforce our terms of service, protect our rights, and resolve disputes.
Information Sharing and Disclosure
We Do Not Sell Your Personal Information
We do not sell, rent, or lease your personal information to third parties for their marketing purposes.
Limited Sharing Scenarios
We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party contractors who assist us in delivering our services (subcontractors, suppliers, payment processors)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
- Protection: To protect the safety, rights, or property of IronBuild, our users, or others
Data Security
Encryption
All sensitive data is encrypted both in transit and at rest using industry-standard protocols.
Access Controls
Strict access controls and authentication measures protect your information from unauthorized access.
Monitoring
Regular security monitoring and incident response procedures ensure ongoing protection.
While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.
Your Rights and Choices
You Have the Right To:
Access Your Data
Request a copy of the personal information we hold about you
Correct Inaccurate Data
Request correction of inaccurate or incomplete information
Delete Your Data
Request deletion of your personal information (subject to legal requirements)
Restrict Processing
Request limitation of how we process your information
Data Portability
Receive your data in a machine-readable format
Opt-Out of Marketing
Unsubscribe from marketing communications at any time
How to Exercise Your Rights: To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days and may require additional information to verify your identity.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
Types of Cookies We Use
Essential Cookies
Required for basic website functionality and security
Performance Cookies
Help us analyze site usage and improve performance
Functional Cookies
Remember your preferences and provide enhanced features
Targeting Cookies
Used to deliver relevant advertisements and measure effectiveness
Managing Your Cookie Preferences
You can control and manage cookies in several ways:
- Adjust your browser settings to block or delete cookies
- Use our cookie consent tool to set your preferences
- Opt out of targeted advertising through industry programs
- Contact us directly for assistance with cookie management
Third-Party Services
| Service Provider | Purpose | Data Shared |
|---|---|---|
| Payment Processors | Processing payments securely | Billing information, transaction details |
| Analytics Services | Website performance monitoring | Usage data, device information |
| Cloud Storage | Secure data storage and backup | Project documents, customer data |
| Communication Tools | Customer support and notifications | Contact information, messages |
All third-party service providers are carefully selected and bound by strict data protection agreements to ensure your information is handled securely and in accordance with this Privacy Policy.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Customer data: 7 years after project completion
- Financial records: As required by tax law
- Marketing data: Until you opt out
- Website analytics: 26 months
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Parents and guardians who believe their child has provided personal information should contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:
Adequacy Decisions
Transfers to countries with adequate data protection laws
Standard Clauses
EU-approved standard contractual clauses
Certification Programs
Participation in recognized certification programs
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Post the updated policy on our website
- Update the "Last updated" date at the top of this policy
- Notify you of material changes via email or prominent website notice
- Obtain your consent for changes that materially affect how we use your information
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
IronBuild Construction
Business Hours
Privacy Officer
For privacy-specific inquiries, contact our Data Protection Officer at [email protected]